Terms & Conditions

Registration Requirement:

Prior to making a purchase, you must register your details with us. We use your email for accessing our site, and by doing so, you agree to comply with all our company policies, rules, regulations, and protocols. Rest assured, we always adhere to Australian consumer law.

Focus on Quality and Customer Service:

Our top priority is to provide exceptional quality and customer service. We firmly believe in ensuring both happy customers and sellers. As part of our commitment to maintaining a positive shopping experience, we reserve the right not to respond to communications that involve unlawful, aggressive, or disrespectful language, as well as inappropriate behavior through messages, phone calls, or emails.

Subject to Change:

Please be aware that our terms and conditions are subject to change. It is recommended to review them periodically to stay updated with any modifications.

Site Responsibilities:

Our website is solely responsible for managing and facilitating online purchase transactions. Any issues related to the purchase process will be addressed through our site.

Out-of-Stock Items:

In the event that an item you have ordered is out of stock, we will promptly contact you. You will be given the option to choose an alternative product, and if preferred, we will process a refund accordingly.

By proceeding with your purchase on our website, you acknowledge and agree to abide by these terms and conditions. If you have any further inquiries or require assistance, please do not hesitate to contact our customer support team. Thank you for choosing us as your online grocery store.